Control Concepts provides specialized repair and maintenance for Pro-face industrial operator interfaces and control systems. Many Pro-face HMIs and panels remain integral to production monitoring, automation, and control, and our technicians help keep these systems operational with diagnostics, repairs, and component replacement.
Who is Pro-face?
Founded in 1972 in Japan, Pro-face is a global leader in Human Machine Interface (HMI) technology. Known for its rugged and user-friendly operator panels, Pro-face products are used across industries for monitoring, visualization, and machine control. Their touchscreen HMIs, industrial PCs, and communication modules interface directly with PLCs, drives, and process control systems — making them a cornerstone of industrial automation.
What Do Pro-face Products Do?
Pro-face products connect operators to automated systems through intuitive visualization and control tools. Common applications include:
- HMI Touchscreens (GP Series, ST Series, SP5000 Series) – Provide real-time process visualization, parameter control, and diagnostics.
- Industrial Panel PCs – Combine robust computing power with touch interfaces for use in demanding industrial environments.
- Remote HMI Solutions – Enable remote system monitoring and control for distributed operations.
- Software-Integrated Panels – Support data logging, process control, and communication with PLCs, drives, and networked devices.
Control Concepts has experience diagnosing, repairing, and replacing these products to help extend service life and maintain uptime.
Pro-face Products We Service
Control Concepts repairs and maintains a variety of Pro-face equipment, including:
- HMI Touchscreens (GP Series, ST Series, SP5000 Series)
- Industrial Panel PCs
- Remote and Ethernet-Connected HMIs
- Software-Integrated Control Panels
- Power Supply and Communication Interface Modules
If your Pro-face equipment isn’t listed here, Contact Control Concepts to discuss repair options.
Industries Using Pro-face Products
Pro-face HMIs and control solutions are widely used in:
- Food & Beverage Processing
- Packaging and Material Handling
- Water and Wastewater Treatment
- Manufacturing and Assembly Lines
- Energy and Utilities
- Plastics and Rubber Processing
Pro-face Repair Services
Control Concepts offers repair capabilities for Pro-face products, including:
- Screen and Display Replacement
- Touch Panel Repairs
- Power Supply and Internal Component Replacement
- Firmware Reloading and Configuration
- Communication Port and Interface Repairs
Common Issues with Pro-face Products
Our technicians frequently resolve:
- Unresponsive or inaccurate touchscreens
- Display failure or dim screens
- Power supply malfunctions
- Communication errors with PLCs or network devices
- Damaged input/output ports
The Control Concepts Repair Process
Our comprehensive service approach includes:
- Evaluation – Assess system condition and identify root cause of failure.
- Component Repair/Replacement – Replace or refurbish damaged components.
- Reconfiguration – Restore firmware and communication settings.
- Functional Testing – Verify system performance under operating conditions.
- Final Verification – Confirm readiness for return to service.
For expert Pro-face HMI and control panel repair, Contact Control Concepts. We’re available 24/7 to help minimize downtime and keep your systems running.
